Privacy Policy

This Privacy Policy describes how Gator Computers, LLC ("we," "us," or "our") collects, uses, and protects your personal information when you visit our website at gatorsrepair.com or use our repair services at our Starkville, Mississippi and Philadelphia, Mississippi locations. By using our services, you agree to the terms outlined in this Privacy Policy.

We use the information we collect for the following purposes:

• To provide and complete repair services for your devices
• To communicate with you about your repair status, quotes, and invoices
• To process payments for services rendered
• To improve our services and customer experience
• To send promotional offers and updates (only if you opt in to our newsletter)
• To comply with legal obligations and resolve disputes

4. Data Protection and Security

We take the security of your personal information seriously. We implement reasonable physical, electronic, and administrative safeguards to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We may share information with trusted third-party vendors who help us operate our business (e.g., payment processors, parts suppliers)
• Legal Requirements: We may disclose information if required by law, court order, or governmental authority
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. Repair records are typically retained for 3-5 years for warranty and business purposes.

7. Your Rights and Choices

You have the following rights:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal retention requirements)
• Opt-Out: Unsubscribe from marketing emails at any time using the unsubscribe link
• Data Portability: Request a copy of your personal information in a portable format

To exercise any of these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our site. You can control cookie settings through your browser preferences.

9. Third-Party Links

Our website may contain links to third-party websites (e.g., Facebook, Google Maps). We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically to stay informed about how we protect your information.