Customer Portal
The easiest way to manage repairs with Gators Repair. Create tickets, track mail-in repairs, review your communication log, and pay invoices — all from one secure dashboard.
Opens the secure RepairDesk portal in a new tab.
Everything You Can Do in the Portal
Perfect for repair depots, mail-in repairs, and partners who manage devices in volume.
Create Repair Tickets
Submit a repair ticket online, add multiple device details and notes, and print a shipping slip for your package.
Choose Your Repair Center
Select which Gators Repair location you want to ship your device to and enter your own customer information.
Track Status & Communication
Follow each repair from start to finish and review your full communication log in one place.
View & Pay Invoices
See your open invoices and make secure payments online via PayPal — no phone call required.
Built for High-Volume Partners
We create unlimited profiles for third-party customers, each with a secure username and password — or a unique quick-access link.
Businesses & Insurance Partners
Schools & Districts
Mail-In Repair Customers
Ready to Get Started?
Already have an account? Launch the portal to manage your repairs. Need access set up for your business, school, or insurance program? Reach out and we'll create your profile.